⚽ Brasileirão Série A – Flamengo x Palmeiras  1.95 / Draw 3.25 / Palmeiras 1.88 🏆 Libertadores – Fluminense x River Plate  2.10 / Draw 3.30 💸 Rafael S. – SP withdrew R$ 9,600.00 via Pix after betting on the Brasileirão 🥊 UFC Fight Night – Poatan vs Pereira  1.85 / 2.00 🎰 Live Casino – Juliana M. won R$ 6.300,00 in Baccarat 👑 Diamond VIP – Cashback of 20% every Monday ⚽ Copa do Brasil – Atlético-MG x Fortaleza  1.70 / Draw 3.40 💸 Marcos A. – MG withdrew R$ 13,200.00 after hitting the exact score ⚽ Série A – Botafogo x Grêmio  1.75 / Draw 3.55 🎮 E-sports – CS2 Major  1.90 / 2.05 ⚽ Brasileirão Série A – Flamengo x Palmeiras  1.95 / Draw 3.25 / Palmeiras 1.88 🏆 Libertadores – Fluminense x River Plate  2.10 / Draw 3.30 💸 Rafael S. – SP withdrew R$ 9,600.00 via Pix after betting on the Brasileirão 🥊 UFC Fight Night – Poatan vs Pereira  1.85 / 2.00 🎰 Live Casino – Juliana M. won R$ 6.300,00 in Baccarat 👑 Diamond VIP – Cashback of 20% every Monday ⚽ Copa do Brasil – Atlético-MG x Fortaleza  1.70 / Draw 3.40 💸 Marcos A. – MG withdrew R$ 13,200.00 after hitting the exact score ⚽ Série A – Botafogo x Grêmio  1.75 / Draw 3.55 🎮 E-sports – CS2 Major  1.90 / 2.05
❓ Help Center in Portuguese

Frequently Asked Questions 90games – Get Your Questions Answered

Here you'll find answers to the most common questions from 90games users — covering registration, Pix deposits, withdrawals, betting on the Brasileirão, UFC, Live Casino, the VIP Program, and much more. If you can't find what you need, support is available 24/7.

+40 questions answered
100% in Brazilian Portuguese
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Registration & Account
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Withdrawals
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How to use this page

Use the search above, filter by category, or scroll through the page to find the answer you're looking for.

This FAQ center was built around the real questions that reach 90games every day. We cover everything from the registration process and identity verification (KYC) to how live betting works on the Brasileirão, Pix withdrawals, VIP Program tiers, and the platform's security policies.

If you're creating your account right now, the Registration and Deposit sections are a great place to start. If you already use 90games and have a question about a withdrawal, go straight to the Withdrawals section. To learn more about cashback and VIP benefits, the VIP Program section covers everything clearly.

Didn't find what you were looking for? No problem. The live chat is in the bottom-right corner of the platform, available 24/7 in Brazilian Portuguese — not a bot giving you the same scripted reply, but a real team that actually resolves your issue.

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Registration & Account

Registration & Account
Yes, creating your account at 90games is completely free. There's no charge to register and no monthly fee or account maintenance cost. The only amount you deposit is what you want to bet, with a minimum of R$ 20.00 via Pix. There are no hidden fees in the sign-up process.

Registration & Account
To register you'll need: full name, CPF, date of birth, phone number, state, email, and a password. The process takes under 2 minutes on mobile or desktop. To make withdrawals, the 90games will require KYC verification — a valid government-issued photo ID (RG, CNH, or passport) and a recent proof of address. Have these documents ready to speed up your first withdrawal.

Registration & Account
No. Each person may hold only one active account at 90games. Multiple accounts sharing the same CPF, email, phone number, or payment method violate the Terms and Conditions and may result in all associated accounts being blocked. If you've lost access to your account, use the "Forgot my password" option or contact support.

Registration & Account
The KYC is the mandatory verification required before your first withdrawal, as established by Brazilian law. You submit a photo of a government-issued ID (RG, CNH, or passport) and a proof of address issued within the last 90 days. Review takes up to 24 business hours. Once approved, withdrawals are released normally. Your data is protected in accordance with the LGPD, and the process only needs to be completed once.

Registration & Account
On the login, click "Forgot my password." Enter your registered email and you'll receive a link to create a new password. Check your spam folder if the email takes a while. If the issue persists, support is available 24/7 via live chat to assist after identity verification.

Registration & Account
No. The 90games is exclusively for users aged 18 and over residing in Brazil. All users go through identity verification before their first withdrawal. Accounts identified as belonging to minors are closed immediately. Parents or guardians who identify misuse should contact support right away.

Registration & Account
Log in, go to your account dashboard, navigate to "Profile Settings," and update your email or phone number. A confirmation code sent to your current contact may be required for security purposes. If you no longer have access to your old email or phone number, contact support via live chat with your CPF so the change can be made after identity verification.

Registration & Account
You can request account closure through the dashboard under "Responsible Gambling" or directly via live chat support. Before closure, pending bets are settled and any available balance is processed for Pix withdrawal after identity verification. Closure due to self-exclusion is permanent and irreversible once confirmed. Read more on the Responsible Gaming.

Deposits & Payments

Deposit
The minimum deposit at 90games is R$ 20.00. This applies to all payment methods: Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED transfer. The platform charges no fees on deposits — deposit R$ 20.00 and R$ 20.00 is available to bet with.

Deposit
The 90games accepts the most popular Brazilian payment methods: Pix (instant processing), boleto bancário (up to 2 business days), credit card, debit card, PicPay, Mercado Pago, and TED bank transfer via banks such as Nubank, Itaú, Bradesco, and Banco do Brasil. For most users, Pix is the fastest and most convenient option.

Deposit
Pix deposits are processed in real time — typically in under 1 minute after payment confirmation. If your balance doesn't appear within 5 minutes, check whether the payment was completed in your banking app. If you still have questions, contact support via live chat with your Pix receipt handy.

Deposit
Boleto bancário payments take between 1 and 2 business days to clear through the Brazilian banking system — this timeline is outside 90games, this is standard behavior for boletos in Brazil. If more than 2 business days have passed since payment and the balance still hasn't appeared, contact support and send your boleto payment receipt for review.

Deposit
Deposit limits vary depending on the payment method and your account's verification level. Once KYC is complete, limits are increased. You can also voluntarily set a daily, weekly, or monthly deposit cap through the responsible gambling tools in your account dashboard — a great way to stay in control of how much you deposit.

Deposit
No. Deposit methods must be linked to the CPF of the account holder at 90games. Third-party deposits are not accepted and may result in the funds being frozen and additional documentation being requested. This policy exists to prevent fraud and is aligned with anti-money laundering regulations required under Brazilian law.

Deposit
The 90games charges no fees on deposits. The full amount you deposit is credited to your account for betting. Be aware of any fees your bank or financial institution may charge on the transaction — those are set by them, not the platform.

Withdrawals

Withdrawals
Pix withdrawals at 90games are processed within 3 minutes of the request, seven days a week, including weekends and national holidays. During high-volume periods — such as championship finals — processing may take slightly longer, but rarely exceeds 15 minutes. KYC verification must be completed before withdrawals are released.

Withdrawals
The minimum withdrawal amount at 90games is R$ 30.00. For Pix withdrawals, the amount is sent directly to your registered Pix key (CPF, email, phone number, or random key). The platform charges no withdrawal fees — the full amount you request is transferred to your account.

Withdrawals
The most common reasons for pending or blocked withdrawals are: incomplete KYC verification, bonus balance with unmet wagering requirements, incorrectly registered Pix key, or a security review triggered by unusual account activity. Contact support via live chat to check your withdrawal status — the team can identify the reason quickly.

Withdrawals
Withdrawals must be made to an account linked to the CPF of the account holder at 90games. Withdrawals to third-party accounts are not permitted. If you deposited via Pix from one key and want to withdraw to another, that is possible as long as both keys are linked to your CPF — just register the new key in your dashboard before requesting the withdrawal.

Withdrawals
No. The 90games charges no fees on withdrawals. The full amount you request is sent directly to your Pix key or bank account. There are no processing fees charged by the platform — what you request is exactly what you receive.

Withdrawals
Daily withdrawal limits and maximum amounts per transaction vary based on your account verification level and VIP tier. Accounts with full KYC and a higher VIP tier have access to larger limits. To check the specific limits on your account, visit your dashboard or contact support via live chat.

Withdrawals
Pix withdrawals are processed very quickly, and in most cases there is no time to cancel after the request is submitted. If your withdrawal still shows as "pending" in your dashboard, contact support immediately via live chat — in some cases it can be cancelled before settlement. Withdrawals that have already been processed cannot be reversed.

Sports Betting & Casino

Sports Betting & Casino
The 90games covers the main sports and competitions that matter to Brazilian fans: football (Brasileirão Série A and B, Copa do Brasil, CONMEBOL Libertadores, Sul-Americana, and international leagues), MMA/UFC, basketball (NBB and NBA), volleyball, e-sports (CS2, League of Legends, Valorant), and more. The market catalogue is continuously updated with new competitions.

Sports Betting & Casino
Live betting at 90games run in real time throughout the match. Odds update as the game unfolds — goals, cards, corners, and other events dynamically shift the probabilities. You can bet on final result, next goal, exact score, Asian handicap, total goals, and other specific markets. The live market is available for Brasileirão Série A, Copa do Brasil, and Libertadores fixtures.

Sports Betting & Casino
If a match is cancelled before it starts, all bets are fully refunded. If the match is postponed, the 90games allows up to 24 hours for rescheduling — if the match takes place within that window, bets are kept; otherwise, they are refunded. For multiple-selection bets (parlays), the cancelled event is removed from the bet with its odds adjusted to 1.00.

Sports Betting & Casino
In general, confirmed bets cannot be cancelled by the user. For select markets, 90games offers a Cash Out feature — which lets you close a bet early for a partial return that varies based on how the event is unfolding. When available, the Cash Out button appears in your active bets history during the event.

Sports Betting & Casino
The live casino at 90games includes roulette (European and Brazilian), baccarat, blackjack, live poker, and game shows with real dealers in HD streaming. Beyond the live casino, the platform offers hundreds of slots from well-known providers and crash games that get especially busy on weekends. Everything is available through your mobile browser — no app download required.

Sports Betting & Casino
Cash Out lets you settle a bet before the final result, receiving an amount calculated in real time based on how the event is unfolding and the current odds. If your selection is winning, Cash Out offers a value close to your full potential payout. If it's losing, you can recover part of your stake. Go to "My Bets" in your dashboard to see which bets have Cash Out available.

Sports Betting & Casino
Yes. The 90games is fully responsive and works right in your mobile browser — Chrome, Safari, or Firefox — no app download needed. For a smoother experience, you can add the site to your home screen as a shortcut. Live betting, casino, deposits, and Pix withdrawals all work seamlessly on mobile.

Sports Betting & Casino
A multiple bet — also known as a combo or accumulator — is when you select two or more outcomes from different events and combine them into a single bet. The odds for each selection are multiplied together, creating a much higher potential payout — but every selection must be correct for you to win. For example: betting on Flamengo to win, Palmeiras to draw, and Atlético-MG to score over 1.5 goals, all in the same bet.

Sports Betting & Casino
The odds at 90games are displayed in decimal format, the standard in Brazil. Odds of 2.00 mean that if you bet R$ 100.00 and win, you get R$ 200.00 back (your R$ 100.00 stake plus R$ 100.00 in profit). Lower odds represent more likely outcomes; higher odds indicate lower probability. Odds of 1.90 mean the house has a built-in margin — which is why betting is not an investment and should be treated as entertainment.

VIP Program

VIP Program
The VIP Program at 90games has multiple tiers — Bronze, Silver, Gold, Platinum, and Diamond. You move up based on your total betting volume on the platform. Each tier offers a different weekly cashback percentage, credited every Monday with no rollover: from 3% at Bronze up to 20% at Diamond. Higher tiers also unlock exclusive bonuses, higher withdrawal limits, and priority support. Visit the VIP Program to see all the details.

VIP Program
Rollover (or wagering requirement) is a standard condition on sportsbook bonuses that requires you to wager the bonus a set number of times before you can withdraw. At 90games, the VIP cashback is credited with no rollover — meaning the amount lands directly in your account as real balance, ready to be wagered or withdrawn with no additional requirements. It's one of the biggest perks of the program.

VIP Program
VIP cashback is calculated based on your bets from the previous week (Monday through Sunday) and credited every Monday directly into your account. The amount is available as real balance — no rollover, no forced expiration date. You can check your accumulated cashback and the exact credit date in the VIP Program dashboard inside your account.

VIP Program
VIP level progression is automatic and based on your cumulative betting volume. The more you bet at 90games, the faster you level up. Bets across all products count: football, UFC, Live Casino, slots, and crash games. The VIP dashboard shows your current progress and how much you need to reach the next level, updated in real time.

VIP Program
VIP tier is reviewed periodically based on account activity. Extended periods of inactivity may result in a tier downgrade. To maintain or advance in the program, regular platform use is recommended. The exact tier maintenance criteria are available on the VIP Program or via the support chat.

Security & Privacy

Security
Yes. The 90games uses 256-bit SSL encryption to secure all communications between your device and the platform's servers. Personal data is handled in accordance with the General Data Protection Law (LGPD) and is never sold or shared with third parties without authorization. Passwords are stored using cryptographic hashing — not even the platform's team has access to your password in plain text.

Security
After logging in, go to your account dashboard and select "Security Settings". There you'll find the option to enable 2FA. Once active, any login attempt from an unrecognized device will require a code sent via SMS to your registered phone number. It's one of the best ways to keep your account secure, especially if you use the platform regularly.

Security
Never. The 90games never asks for your password through any channel — email, chat, phone, or social media. If you receive any message asking for your credentials on behalf of the platform, ignore it and report it to support immediately. It may be a phishing attempt. The legitimate support team can verify your identity through other means without needing your password.

Security
Change your password immediately using the recovery form. Then go to your account dashboard under "Security" to remotely end all active sessions. Contact support via live chat to report the incident — the team can temporarily lock the account during the investigation and review your access history. Also enable 2FA as soon as you regain secure access to your account.

Security
The 90games only collects the data necessary to operate the platform and meet legal obligations. You have the right to request access to your data, correction of inaccurate information, portability, and deletion (within legal limits). To exercise these rights, contact support or visit our Privacy Policy to understand all the details about data processing.

Security
The 90games provides in the account dashboard: deposit limit (daily, weekly, or monthly), betting limit, session time limit, temporary break (from 24 hours to 30 days), and permanent self-exclusion. All tools take effect immediately upon activation. To learn more, visit the Responsible Gaming. If you need support, CVV is available 24/7 at phone number 188.

Why 90games is the top choice for so many Brazilian bettors

A complete platform with everything you need to bet with confidence.

Pix Withdrawal in up to 3 Minutes

Won? Request your withdrawal and the money hits your Pix key in up to 3 minutes, seven days a week. No fees charged by the platform — what you request is exactly what you receive.

Live Betting on the Brasileirão

Odds updated in real time throughout Brasileirão Série A, Copa do Brasil, and Libertadores matches. Over 80 markets per game, including exact score, next goal, and handicap.

VIP Cashback with No Rollover

The VIP Program credits weekly cashback every Monday — from 3% at Bronze up to 20% at Diamond, with no rollover. The balance goes straight into your account as real money.

Security and LGPD Compliance

256-bit SSL encryption, two-factor authentication, and data handling in full compliance with the General Data Protection Law. Your account and personal data protected the right way.

100% Mobile, No App Needed

Access via your mobile browser — Chrome, Safari, Firefox — no download required. Live betting, casino, Pix deposits, and withdrawals all work perfectly on any Android or iPhone.

24/7 Support in Portuguese

A real support team available 24 hours a day via live chat. No bots giving you the same canned response — Brazilian Portuguese support with fast resolution for any issue.

Didn't Find Your Answer?

Reach the 90games team through the channels below. We're available 24 hours a day, 7 days a week.

Live Chat

The fastest channel. Click the chat button at the bottom of the platform and connect with an agent in seconds.

Available now
Email

For requests that require documentation or a more detailed review, please contact platform support by email.

suporte@90games.best
Help Center

This FAQ page covers all the main topics. Use the search bar at the top to quickly find the answer you're looking for.

Over 40 answers
Responsible Gaming

To activate self-control tools, set limits, or request a break, visit the dedicated page or contact support.

If your question is about a pending withdrawal or a deposit that hasn't come through, have your transaction receipt ready before contacting support — it speeds up the resolution significantly. For questions about specific bets, provide the bet number shown in your account history.

🇧🇷 The favorite platform of Brazilian bettors

Ready to Get Started at 90games?

Create your free account in under 2 minutes, deposit from R$ 20.00 via Pix, and bet on Brasileirão, Copa do Brasil, Libertadores, UFC, and live casino. Withdraw in up to 3 minutes, seven days a week.

R$ 20.00
Minimum deposit
3 min
Pix Withdrawal
24/7
Portuguese-language support
18+
Adults only

Responsible Gaming at 90games

Deposit Limit

Set a daily, weekly, or monthly deposit limit directly from your account dashboard.

Temporary Break

Request a 24-hour to 30-day break whenever you feel you need to step away from betting.

18+ Only

90games verifies the identity of all users. Those under 18 are not permitted access.

Full History

Access your betting, deposit, and withdrawal history to keep track of your habits.

Betting should always be a form of entertainment, never a solution to financial difficulties. If you feel that betting is affecting your life or someone close to you, please seek help. The CVV available 24/7 at phone number 188. Visit our Responsible Gaming for responsible gambling tools and more information.

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